Appliance Repair · Nashville, TN
The Nashville homeowner's guide to appliance repair
What the work involves, what drives the price, what your options are, and what a bad job looks like — written so you can judge any appliance repair technician in Middle Tennessee, including us.
Estimate request
Which appliance, and what is it doing?
Straight to us, and a reply the same day.
By Michael Blair, owner, Nashville's Appliance Repair · who we are
Warning signs
How to know you need us
Recognize one? Have it looked at before it grows.
- Refrigerator running constantly but not cold
- Water pooling under the machine
- Washer stopping mid-cycle
- Dryer needing two or three cycles
- Burning or hot-plastic smell
- Oven temperature well off the dial
- Error code you cannot clear
Your options
More than one right answer.
Sometimes the honest answer is that the machine is not worth fixing. We tell you when a repair makes sense and when it does not.
Repair
Right where the machine is sound and the part is sensible. Most washers, dryers and ovens fall here.
Repair with a caveat
Where the fix is good but the machine is old. We do the work and tell you honestly what else is likely to go and when.
Replace
When the part costs more than half a new machine, or the cabinet or drum has gone. We will say so and take the diagnostic fee only.
Maintenance
Vent clearing, coil cleaning, seal replacement and calibration — cheap, and it is what stops the expensive failures.
What it costs
What actually drives the price.
A repair price comes down to the fault, the part and how soon it can be had, and the labor to reach it. We find the fault first, then quote the whole repair.
-
The diagnostic
A flat fee to come out and find the fault, credited against the repair if you go ahead. Anyone quoting a repair price over the phone without seeing the machine is guessing.
-
The part itself
Control boards and compressors are the expensive end; belts, pumps, igniters and thermostats are not. The part usually decides whether a repair makes sense.
-
Make and availability
Common domestic brands have parts on the shelf. Some European and high-end built-in machines are order-only, which adds days rather than cost.
-
Access
A freestanding machine is straightforward. Built-in and cabinet-mounted appliances have to come out and go back, and that is real time.
-
Age of the machine
Past a certain point the honest answer is replacement. We would rather tell you that at the diagnostic than take the repair and have you call again in six months.
Estimates are free, written and without obligation. Anything found only after starting is priced up front.
What happens
From your call to the finished job.
Describe the fault
Make, model and what it is doing. Model numbers let us bring the likely part on the first visit rather than the second.
Diagnostic visit
A flat fee, credited against the repair. You get the actual fault, the part cost and the labor before deciding anything.
Your decision
Repair, or do not. No pressure either way, and no repair started without you agreeing the number first.
The repair
Same visit where we have the part. Ordered parts are usually a few days, and we tell you which before you commit.
Test and clean up
Run a full cycle before leaving, and the machine goes back where it came from.
Done badly
What goes wrong, and why it matters.
Shortcuts that cheapen the quote and cost you later. Ask anyone you are considering about them.
-
Ignoring the dryer vent
A restricted vent makes the machine run hot and long, and it kills heating elements and thermal fuses repeatedly. Replacing the part without clearing the vent guarantees a return visit.
-
Overloading the washer
Consistently overloaded drums wear bearings out years early, and bearings are usually the repair that is not worth doing.
-
Never cleaning refrigerator coils
Dust-blocked condenser coils make the compressor work permanently harder. It is fifteen minutes of maintenance that prevents the single most expensive failure on the machine.
-
Chasing a fault by replacing parts
Swapping components until something works costs more than a proper diagnostic and often ends with a machine full of new parts and the original fault intact.
-
Repairing a machine past its life
A twelve-year-old machine needing a control board is telling you something. A good technician says so rather than taking the work.
Before you hire anyone
Six questions worth asking any appliance repair technician.
Including us. If an appliance repair technician cannot answer these easily, that is the answer.
-
What is the diagnostic fee, and does it come off the repair?
A stated fee, and whether it is credited if you go ahead. The fee that is a fee and the repair that is another fee is the complaint.
-
Are your technicians trained on this brand?
Factory training or certification on the lines they service, and the answer names them. A generalist on a built-in refrigerator is a guess with a van.
-
Will you quote the part and the labor before you fix it?
On the spot, in writing, with the part named. The number you approve is the number you pay.
-
Is it worth fixing?
The honest answer sometimes is no, and a good technician says so when the repair costs more than the machine is worth.
-
Are you insured, and qualified for gas appliances?
Liability insurance with a certificate, and a technician qualified for gas on a range or a dryer. Ask before the visit.
-
What is the warranty on the part and on the labor?
The part carries its maker’s term; the labor is the company’s, in writing. A repair that fails in a month should not be a second bill.
FAQ
Choosing an appliance repair technician in Nashville
How do I choose a appliance repair technician in Nashville?
Every technician of ours carries liability insurance on file with us and is factory-trained or certified on the brands they service. Ask the six questions below of anyone, including us.
Should I get more than one quote for appliance repair?
Yes — and compare the scope, not the total. Appliance repair in Nashville is a diagnostic fee plus the part and the labor, quoted after the technician has opened the machine; a quote that comes before the diagnosis is a guess, and a technician who waives the fee for a new machine is selling one.
Is the cheapest appliance repair quote usually a bad idea?
Not automatically; a low number is information. A symptom is not a diagnosis; the fee covers finding the fault, and it comes off the repair.
Do I need a permit for appliance repair in Nashville?
Appliance repair needs no permit from Metro Nashville and the surrounding counties; a gas range repair is done by a technician qualified for gas, and ours are.
How far in advance should I book appliance repair?
A refrigerator that has stopped or a washer that is leaking in Nashville is seen the same or next day; a dryer that runs cold or a dishwasher that will not drain is usually within a day or two.
Free estimate
Appliance quit on you?
Tell Nashville's Appliance Repair the make, the model and what it is doing. A technician comes out, finds the fault and quotes the repair before starting.